I'm fairly sure your aware by now that BT Infinity is in Basing. Just
got it installed last Friday in Hatch Lane and am getting 34.7mb this
evening on download. 1.8 for upload. Absolutely fantastic as I've
recently moved from Hatchwarren were a speed of 512kb was good.

I am in Linden avenue, on TalkTalk (over the existing BT copper).  My download speed is consistently around the 2-2.5mB range, but the traffic shaping in the evening, and especially at night makes anything like streaming or online gaming absolutely dire.  WHEN is Old Basing going to crawl into the 21st century, and is the issue with TalkTalk or BT?  I am a comms engineer and I can see that the best ping times I get are about 100ms but frequently far worse.  All my connectivity is Ethernet (not wireless) and I would expect to get response somewhere in the 50-60ms range to enable decent video stream or gaming.

After countless years of awful online service, (indeed, BT actually paid me each year the service was so bad!) I have finally signed up for 'BT Infinity'. One thing to say, WOW. Estimated speeds were quoted as between 10 and 16mb, what I do get is 40mb at the wall socket, and constant speed tests during the first 4 weeks showed an average of 29mb. I'm happy at last

I have recently had some broadband issues and had to have an engineer out.  He fixed the issue (which was at the exchange) but told me to my delight that my exchange box on Great Binfields Road was Infinity enabled. He had fitted some Infinity units in the area so was confident I could get something.
 
I told him that the BT website said I can’t have it so he wrote up some notes to go on my account / engineers report sheet to say that technically I could have it. He then went to the exchange box and confirmed that the line was capable of BT Infinity / fibre optic line.
 
I phoned BT sales and told them what the engineer had said.  I also checked the BT wholesale site which also stated I could get 14.6mb download speeds.
 
BT told me I couldn’t have Infinity so I got rather annoyed.  I even spoke to the manager but to no avail. I suppose the rollout must be soon but I don’t understand why I can’t have it now.
 
What I cannot understand is why I can’t get the fast service when it’s up and running and showing as enabled?  Basingstoke is one the Infinity “showcase” cities and I am so near and yet so far.  OK so it’s not the 40mb speed BT claim but its 13.7 mb faster than my current ADSL line.
 
I have written a complaint mail to BT and bombarded their forum site so I may get some result.  BT responded to my complaint and they told me that unless the line can take 15mb speeds then you cannot get Infinity.
 
I argued that 14.7mb is far better than the 1mb I currently get and they apologised and still said no.

With reference to your enquiry re superfast broadband… We reside in Cowslip Bank and were previously getting 740 kbps download and 350 kbps through copper wires. We went on BT Infinity on 01/05 and it’s immensely better. I’ve just done a speed test again which remains consistent with previous checks; Download:  26928 kbps; Upload: 1409 kbps.
 
One thing to be aware of is not to have the two modem boxes plugged into anything which will be powered down overnight. I caused myself a lot of unnecessary stress from lost connections by doing that. They need to remain on 24/7. To be fair the instructions state they should have an independent power supply but they don’t say why or the consequences.

We were allegedly in the first 10 to get superfast broadband in Basingstoke.  At its best it lives up to all expectations but I consistently suffer from Internet not responding messages.  On balance I would prefer a more consistent service with slower speeds

Just to let you know some more about FTTC in Lychpit. I have upgraded to BT Infinity and after about three weeks on FTTC/VDSL I am getting 26.8 Mbps download and 6.4 Mbps upload. I was predicted to get 17.7 Mbps download and 6.5 Mbps upload.
I suspect my speed will drop as more users adopt due to contention but this is currently about 10 times faster on download than ADSL. My VOIP phone works much better too.
I am about 200-300 metres from the roadside cabinet I am connected to which is in Saxon Way.

Yes, I have just been doing some reading on the TalkTalk website - we are definitely NOT being signed up for the fibre optics. Judging by what I have read, they are currently trialling FTTC in a few areas to get customer feedback on the speeds etc and to gather opinions on how much customers would be willing to pay for fibre optic connection.  You can sign up here http://broadband.talktalk.co.uk/fibre-optic-trial/registration to register to take part in a future trial.  Doesn't sound like they are preparing to launch anything new just at the moment.
More worryingly, I have done the postcode checker on the BT Infinity site and found that apparently we cannot get Infinity at this address despite the Broadband Checker saying that we would be getting Superfast Broadband. 

I agree………………..We are paying for a service and not getting half of what they say we could due to being at the need of an exchange.

Having had a quick look at the information about BT's new Infinity pricing, I cannot believe for a second that what TalkTalk are telling me is correct regarding the "turbo boost".  I believe they will be connecting me to the existing ADSL lines.    Has anyone managed to get past the front-line TalkTalk customer service staff on the phone to be able to find out any proper information?  I sent them an email asking whether there would be a separate tariff etc but received a reply telling me they were receiving too many emails to be able to respond and that I should ring them.  (Beginning to wonder why I'm signing up to them.....)

BT Pricing for their FTTC offering now called Infinity is summarised at:-
http://www.thinkbroadband.com/

live in Ivar Gardens, Lychpit and will not be able to get better broadband, I have registered as a NOTSPOT.
Why are they only giving the better broadband to certain areas of Old Basing and Lychpit - its not fair!

We have just moved into Lychpit and are in the process of getting a landline and broadband installed.  We have decided to sign up with TalkTalk as they have assured me that even on their "Essentials" phone and broadband package (which now includes a free internet Turbo Boost) I will be able to access download speeds of up to 24Meg once the new fibre optic lines go live. 
It appears therefore that there will not be a separate tariff in order to access the new fibre optic lines.   Our broadband is due to be installed towards the end of February - a long wait unfortunately! - so I will let you know how it goes and whether their claims bear out in due course. 
(There is a 30-day trial period from the date that broadband is installed so it is possible to leave them if there turns out to be no improvement in the current 0.5Meg speeds in this area.)  
Thanks for keeping us up to date with the developments, I will keep checking in on your website for more news.

I think you are misleading people by saying the superfast rollout is coming to Old Basing after all.
According to the postcode checker, my postcode in the heart of the village is not included, and Richard Spurr's google map shows why.  Two of the four boxes in Old Basing are not included in the upgrade.  So if you are served by the box at the Bolton, or at the Hatch, it looks like tough luck.  Still, not as unlucky as Chineham, where only one of the four cabinets is being done.
I am appalled.

A Fibre to the Cabinet (FTTC) box has appeared on Great Binfields Road in Lychpit this week. It is adjacent to the existing copper cabinet that feeds me in Norton Ride. So things are moving ahead. Hopefully the costs will be affordable.

Just to let you know that I link to your Broadband in Basing page from this site which I have set up to educate consumers and businesses in Basingstoke.   Please feel free to link back to me http://www.objectbase.co.uk/basingstoke/chineham/fttc/ it will help more Basingstoke residents realise what is coming as it should get well ranked in Google and become the towns resource for updates.   There is an interactive map (so you can add locations of the shiny new Green cabinets as they appear around the village) plus instructions on how to use the BT Line Checker to see if your line has been enabled yet.  Fingers crossed for January 18, 2010 as it is the date you can first order FTTC/VDSL broadband in the borough.